Transform Your Career Today

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support. This may include your name, email address, phone number, and payment information.

2. How We Use Your Information

• To provide and maintain our educational services
• To process transactions and send related information
• To communicate with you about courses, updates, and promotional offers
• To improve our services and develop new features
• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal requirements
• With service providers who assist us in operating our platform

4. Your Rights (GDPR)

If you are a resident of the European Union, you have certain rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using ClearGuide Career Courses, you accept and agree to be bound by the terms and provision of this agreement.

2. Course Access and Content

• Access to course materials is granted upon successful enrollment and payment
• Course content is for personal, non-commercial use only
• You may not share, distribute, or reproduce course materials without permission
• We reserve the right to update or modify course content at any time

3. Payment and Refunds

• All fees are due at the time of enrollment
• Refunds are available within 30 days of purchase if less than 25% of the course is completed
• Processing fees are non-refundable

4. User Conduct

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our platform.

5. Intellectual Property

All course content, including videos, texts, graphics, and materials, are protected by copyright and other intellectual property laws.

6. Limitation of Liability

ClearGuide Career Courses shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

7. Contact Information

For questions regarding these terms, please contact us at: [email protected]

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

2. Types of Cookies We Use

Essential Cookies

• Necessary for basic website functionality
• Enable secure login and account access
• Remember your cookie preferences

Analytics Cookies

• Help us understand how visitors interact with our website
• Provide insights for improving our services
• Track course completion and engagement

Marketing Cookies

• Used to deliver relevant advertisements
• Track the effectiveness of marketing campaigns
• Personalize your experience based on interests

3. Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics, payment processors, and social media platforms.

5. Updates to This Policy

We may update this cookie policy periodically. Please check this page regularly for any changes.

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DMCA Policy

Last Updated: December 2024

1. Notification of Infringement

ClearGuide Career Courses respects the intellectual property rights of others and expects our users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location
• Contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

2. Designated Agent

DMCA notices should be sent to our designated agent:

DMCA Agent
ClearGuide Career Courses
2847 Broadway Street
New York, NY 10025
Email: [email protected]

3. Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may submit a counter-notification with the required information.

4. Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat infringers of copyright.

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GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our educational services and course delivery
• Legitimate Interest: For improving our services and business operations
• Legal Obligation: To comply with applicable laws and regulations

2. Your Rights Under GDPR

Right to Access (Article 15)

You have the right to obtain confirmation that we are processing your data and access to your personal data.

Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17)

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You can request limitation of processing under specific conditions.

Right to Data Portability (Article 20)

You can request transfer of your data to another controller in a structured, machine-readable format.

Right to Object (Article 21)

You can object to processing of your personal data for direct marketing purposes.

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]

4. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.